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Occasion date:

Find us

Cheshire & Lancashire Wedding Cars
Earnshaw Cottage
Byley Road
Middlewich
Cheshire
CW10 9NE

Contact us

Freephone
0808 192 9632

enquiries@clwc.co.uk

www.clwc.co.uk

Complaints procedure

Should you have any complaints regarding our cars, services or staff, please write in the first instance to:

Keith Wilkinson (owner), Cheshire & Lancashire Wedding cars, Earnshaw Cottage, Byley Rd, Byley, Cheshire CW10 9NE... outlining the nature of your complaint.

Should your complaint be regarding our stretched limousine service (not wedding cars): you can also contact... Cheshire West and Chester borough council – Licensing office at: Wyvern House, The Drumber, Winsford CW7 1AH.

All written complaints will be responded to within 28 days

OUR DATA PROTECTION STATEMENT

Your personal data is safe with us, we do not collect email addresses forwarding them to third parties, that would be illegal. Your personal data will be retained for a period of six months following the date of your wedding, at which time all will be deleted. If you require us to delete it at some other point in time please email enquiries@clwc.co.uk with your request. The exception being the documentation that HMRC requires us to keep for a minimum of six years following our annual tax return. That documentation will be encrypted and password protected following our tax return and only re-opened at the request of HMRC. Once the six years has expired all information will then be destroyed. Other than us no other party will have access to any of your data with the exception of our accountants who will be able to access only that which they need to complete our annual tax return to HMRC.